Take Comfort On The Road
The WanderLounger Turns Every Stop Into A Sanctuary
Frequently Asked Questions
What kind of traveller is Wandercrest for?
The weekend wanderer, the long-haul vanlifer, the grey nomad — anyone who feels most at home on the road.
How do you choose what products to stock?
Simple — we ask: Would we use it ourselves? If it doesn’t survive the road, it doesn’t make the cut.
Where are you located?
Our head office is located in Perth, Western Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at wandercrest1@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
Wandercrest is built for those who believe the road is where life feels most alive.
Our mission is simple, craft gear that brings comfort, confidence, and effortless living to every adventure so your next trip becomes your best one yet.
Fast, Free & Secure Shipping Australia Wide
We believe adventure shouldn’t have to wait. That’s why we offer fast, free shipping on every order, Australia Wide. Your camping and caravanning essentials are packed with care and delivered straight to your door, ready for your next escape.